The health and safety of our members and our employees is Deep East Texas Electric Cooperative’s primary focus. Due to the Texas Department of State Health Services (DSHS) and the Office of the Texas Governor recommendations on controlling the spread of Coronavirus/COVID-19, the Cooperative’s lobby will be temporarily closed effective at 5:00 PM on Friday, March 20, 2020. While no one can predict the overall impact of this global issue, or the local impact should it touch our community directly, DETEC employees are working hard to ensure electric service remains unaffected.

In Media, PA, maintaining reliable electrical service is essential for both residential and commercial properties. As communities navigate various challenges, ensuring that electrical systems are functioning optimally remains a top priority. Dream Team Electric understands the importance of providing comprehensive electrical services, from routine maintenance and emergency repairs to complete system upgrades and installations. Their team of skilled electricians is dedicated to delivering high-quality service to ensure the safety and satisfaction of their clients.

By adhering to strict safety protocols and utilizing the latest technology, their team of electricians ensures that every job is completed efficiently and effectively.

As part of our commitment to maintaining essential services during these uncertain times, Deep East Texas Electric Cooperative recognizes the crucial role electricians play in ensuring the functionality and safety of electrical systems.

Whether it’s addressing emergency repairs or providing routine maintenance, professionals like the electrician Minneapolis are instrumental in safeguarding our communities’ access to reliable power. In light of current circumstances, we urge our members to exercise caution and prioritize electrical safety within their homes and businesses. By working together and adhering to recommended safety protocols, we can navigate these challenging times with resilience and solidarity.

Member Service Representatives can handle all your account needs such as billing questions, payments, establishing new service, reporting outages, status of current work orders, etc. over the phone by calling 936-229-4000 or 1-866-392-2547, option #2. On-hold times may be higher during this time, but we will work diligently to take care of everyone as quickly as possible.

Outages: Outages may be reported 24 hours a day by calling 1-800-392-5986. Crews will continue to respond to all outages immediately.

Payment Options:

Phone: 1-866-392-2547, option #1 – Representatives are available to help you pay your bill 24 hours a day by using a Visa, Master Card, Discover or American Express debit/credit card or Electronic Check. For prompt service, please have your account number available. There is no fee for this service.

Online: DETEC offers secure online bill pay via our website at www.deepeast.com. First time users will need their account number, the phone number associated with the account and the last 4 digits of the social security number of the account holder available to create an account. You can make a payment online using a Visa, Master Card, Discover, American Express debit/credit card or Electronic Check. There is no fee for this service. For assistance with accessing your account online, call 936-229-4000 or 1-866-392-2547, option #2.

By Mail: Payments may be mailed to: Deep East Texas Electric Co-op, PO Box 736, San Augustine, Texas 75972